{"product_id":"m55910a-dynamics-365-fundamentals-customer-engagement-applications-crm","title":"M55910A - Dynamics 365 Fundamentals – Customer Engagement Applications (CRM)","description":"\u003cp class=\"MsoNormal\"\u003e\u003cspan\u003eThis one-day course introduces Microsoft Dynamics 365 Customer Engagement applications and how they support sales, service, and customer data scenarios. Learners will explore core functionality across the primary customer engagement apps, understand the role of Dataverse, and become familiar with shared platform features such as Power Platform integration, security, reporting, and productivity tools.\u003c\/span\u003e\u003c\/p\u003e","brand":"Specialist Courseware","offers":[{"title":"Default Title","offer_id":52137607659831,"sku":"M55910A","price":60.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0746\/1702\/8919\/files\/M55910A.png?v=1778743946","url":"https:\/\/shop.specialistcourseware.com\/products\/m55910a-dynamics-365-fundamentals-customer-engagement-applications-crm","provider":"Specialist Courseware","version":"1.0","type":"link"}